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Chicago Computer Supply, Inc., Computers  Dealers, Chicago, IL

Customer Testimonials

Chicago Computer Supply, Inc., Computers  Dealers, Chicago, IL

Chicago Computer Supply has received an A+ rating from the Better Business Bureau. As an accredited member since 2003, we are pleased to announce that we have received this rating as a committed business partner who you can trust to adhere to the BBB Principles. We were granted the A+ rating based on a number of qualifications -û including zero BBB complaints in the last 36 months, our company's willingness to resolve complaints in a timely manner, and our reputation in the marketplace. The BBB Accreditation is the consumer's most reliable way to identify trustworthy businesses. One of the best ways to avoid online scams and other hazards is to search for BBB companies with high ratings. Our commitment to providing exceptional customer service has enhanced our customer's online shopping experience and has contributed to this superior A+ rating.

Chicago Computer Supply is rated as a top service company through Yahoo! Shopping. The five-star top service icon provided by Yahoo! is a sign of superlative quality. It means that we are participating in the Yahoo! Merchant Rating System, and the customers who have ordered from our store have given it the highest ratings. Please feel free to click on the following Yahoo Shopping link to view all 523+ merchant ratings https://shopping.yahoo.com/merchantrating/;_ylt=AtL8nRUwtifTXhc8cXBVQxIcEb0F?mid=16286

The following comments are a sample of feedback from our growing customer base. We encourage all of our customers to leave feedback after placing an order with us to assist in getting the word out on our great pricing and service:

Great price. Fast shipping

Chicago Computer Supply did a great job on my order. I added them to my favorites and expect to do business with them again.

Shipped fast, received it in good condition. Not sure if it works yet, as I don't have the right cables to connect to it.

Efficient, great customer service and speedy delivery. What else you need from a company?

This order arrived very quickly. Thank you!

I would not hesitate to do business with them again. Great communication and I am very satisfied with my purchase from them. I would recommend their services. Keep up with the great service. Satisfied customer!

Great purchasing experience. I will definately return.

I was so happy to find just the item I'd been searching for @chicagocomputersupply.com. It arrived in great condition and time frame and for a fair price

Shipment arrived early, customer service was excellent and overall a top-notch experience.

We found Chicago Computer Supply after a bad experience with another online merchant. We have been extremely pleased with the products we've ordered and their customer support is excellent.

My order came so quickly it made my head spin, I was very pleased on the promptness of my order.

I am so glad I found this merchant. The product I purchased from them is excellent as was the price they offered. I received it very quickly even though it shipped ground. If I needed another piece of equipment like the one I ordered, I would definitely contact them again.

My shopping experience with Chicago Computer Supply was great. I was looking for a particular pc to fit a particular need and found the machine I wanted on their website. I contacted them about the machine only to find that the machine advertised wasn't quite what we needed. Todd was great in getting me the machine we needed. He even found a new pc, instead of a refurbished one, that fit our needs at a better price than the refurbished one. He even took care of last minute changes in shipping. The machine arrived at the destination I requested and was just as Todd told me. Todd answered all of my questions. Thanks for a great buying experience. R Perry

Great service and Great pricing !!!!

Had no problem with my order.

Finding an online retailer who belongs to the Better Business Bureau is like discovering the lost city of Atlantis, and Chicago Computer fully lived up to the BBB standard. Everything worked out perfectly, and I was able to register and validate the software with no problem. This company-Ęs integrity and outstanding customer service are unparalleled in my experience, and I would definitely buy from them again.

I will buy from Chicago Computer Supply again.

I bought a replacement IBM thinkpad battery from here. They had the best price I could find, and great service. My product was shipped within a day, and took 2 days to be delivered with regular delivery. Also, I was able to track my shipment easily. Overall very happy with this purchase. Would buy from them again without hesitation.

From Order Date to Receipt Date only took 4 days. This is outstanding service, considering they do not process orders until they receive authorization from the credit card company. Other companies could learn a lot from these guys.

Todd was very helpful. This survey supersedes a previous one.

Searched around for the best prices on U320 IBM hard drives and Chicago Computer Supply had the lowest anywhere. Next day delivery came as promised. Overall a great experience. Will definitely do business again.

Chicago Computer Supply was wonderful in helping me with my computer supply needs.

When I called to ask a question, they answered immediately, were polite, and very helpful. This computer site is totally legit and I would use them again.

Great to do business with...everything shipped as promised.

I had one of the most pleasurable and efficient online purchasing experiences through Chicago Computer Supply. Todd went above and beyond my expectations for service, which definitely has convinced me to order from your store again in the future. It helps too that the product that I ordered arrived in perfect condition and has met my needs completely. Thanks again! Linda

The item I ordered was initially out of stock. The company notified me of this via email about 2 days after placing my order. I asked them to email me when they shipped the items to me. They did email me and I received my order several days later. I had a great experience with this company and would not hesitate to order anything from them again.

Todd bent over backwards to provide great customer service and a very good buying experience! I received my product in a very timely manner.

We originally had a small problem with the part but customer service QUICKLY resolved the issue to our satisfaction. The order went smoothly and the item shipped quickly.


No problems. Order arrived quickly and as expected.

Easy to use website. Easy RMA. Ontime shipping.

Delivered on time and in a sealed carton. Looks fine.

The service was excellent. We purchased a RAID card and had it the next business day.

Exactly as agreed. My only criticism is that i didnt receive an email indicating the shipment was on the way - the shipment got out of their facility before the email did. I called their customer service line and got the information i needed, and the shipment arrived exactly as promised.

Exactly what you would want from an online shopping experience. The correct product, delivered quickly and safely without any hassle.

Took a few days to ship, rather than next day but got it within one week in good condition as expected and advertised.

Excellent transaction. Would recommend highly. A+

I got a great price on an IBM Port replicator. Though 2 day shipping was a bit pricey and a bit slow. I ordered the item Saturday and got it Wednesday (rather than the Tuesday I expected). To be fair, they informed me ahead of time there would be a delay due to the credit check. Maybe if Id ordered during the week, Id have gotten the 2 day delivery? At any rate, the whole experience was quite professional. I got exactly what I ordered in brand-new condition (some places just send you someones return) with all the documentation and goofy labels IBM thinks you want to have. FED-Ex was used (not my favorite, because they sometimes require a signature). But in this case, everything went smoothly. All in all, it was an excellent shopping experience, thanks to Chicago Computer Supply and Yahoo.

This was a great purchasing experience. The item purchased was a boutique style of item that very few companies keep in stock. Not only did Chicago Computer Supply have it in stock, they shipped next day, immediately provided a tracking number, and followed-up. With so many companies on the web claiming in-stock next day availability and not delivering, this merchant is a breath of fresh air. Based on my experience they are highly recommended.

Easy to use site with available product

Excellent customer service! Prompt and detailed communication helped me very much. I obtained better service than on any other web purchase Ive made to date.

I found Chicago Computer Supply to be a great company to deal with on the Internet. They are prompt, courteous, and they have good prices too. They are professional in every way. I highly recommend Chicago Computer Supply to internet shoppers.

Everything proceeded smoothly. There were no problems: Good product, shipped on time, and I saved a bundle. Glad I used them!!

Vendor delivered as advertised. Very happy with their service and will use them again in the future.

I was very pleased with my experience at Chicago Computer Supply. I actually called them before placing my order on-line to check to see if they had the item in stock, and they were very helpful. I like to call new on-line stores that Im ordering from before placing the order if I can, to check out their customer service. It gives me some idea of what I can expect if I have problems with the item. I received an e-mail confirmation after I placed my order with a link to their site showing my order. I checked back after a couple of days to see the status, as I hadnt received a shipping confirmation. The status said Ordered but there was no tracking information. Just as I was going to call them to see if it had shipped (the guy said it would ship the same day when I called in before placing the order), it arrived at my office! I was pleasantly surprised as I hadnt expected it for a day or two more. So, the only reason I didnt rate them Excellent on the Customer Service was because I didnt receive nor was I able to access any shipping information on the item. Otherwise, it was a great shopping experience. Oh, yeah, and the item was on sale for ~$150 off!

Was happy that they confirmed that I had placed the order to protect against fraud and to make sure that I really wanted the overnight shipping.

Best price for envelope opener. Quick delivery easy website purchase. Good Job!

With the product on back order, I needed to change the mailine address. Chicago Computer Supply gave me no trouble with the changes and the product arrived earlier than expected.

Extremely friendly and most helpful.

Originally I made inquiries about a older laptop with a true serial port.After finding the model I wanted I phoned Chicago Computers to see about stock.They were extremely helpful and polite and said he would email about availability.Emailed me the next day about status.Decided to forgo the older laptop and purchase a new unit.Having purchased other(an expensive digital camera)quote new from another internet company you really need to read the fine print!Chicago Computers from all my experiences which are many,guaranteed,and I mean guaranteed in writing the complete transaction with a 100 percent refund if not completely satified within 30 days.If youre still not happy they also agreed to give you a $25 store credit.What a policy!They really do stand behind the sale!Most,if not all internet company return policies are for 10 to 14 days from delivery with no refund or exchange.They should take note of this company and realize happy,satified customers keep companies in business.The delivery was amazing too.Ordered mid morning and received the next day at no extra charge.Honesty,written warranty and delivery! Great,Great,Great Company! Business as it should be from one owner to another!Price was more than competitive too.Look forward to continued business in the near future.Thanks again! SHOP WITH CONFIDENCE WITH CHICAGO COMPUTERS,FOR I HAVE MANY OTHER EXPERIENCES ID RATHER FORGET!BEST OF LUCK ALWAYS! P.S. I researched this purchase for about a month before deciding on Chicago Computers!